Error message*
My blog was having an error message…
Warning: array_keys() [function.array-keys]: The first argument should be an array in /home/emila/public_html/wp-includes/widgets.php on line 686 Warning: Invalid argument supplied for foreach() in /home/emila/public_html/wp-includes/widgets.php on line 686
…after upgrading to wordpress version 2.6.2. I tried to seek help from Mesrahosting.net‘s (my hosting provider) online support but they could not seem to help me.
The online support asked me whether did I back up all my file, I said no. Without looking further into the matter, they simply said ‘ nothing i can do if no backup.” You can read my replies above. I was kept waiting for awhile and was left hanging talking to myself before I could find my own solution in wordpress.org’s forum for this error:
I’ve downloaded the wp-config.php files and removed the codings above and uploaded it back to the server. My blog is fine again. All my files are there, nothing is missing. I guess they do have a backup of my blog!
I think the online support should have at least say, “I will look into the matter.” AS SIMPLE AS THAT.
* The first person to leave a comment on any post title that ends with a star will receive a link back to his or her blog for being my first commentator!
1st commentator:
Metz from Empty Streets! Click on banner to find out more about Metz!
30 Comments
Metz - Empty Streets
Yikes this must have been quite frustrating, and yes i definitely agree that the support person should have at least made an effort of looking for a possible solution and not simply follow script. It is disappointing to call them support when they hardly give the support needed at times that they should be counted on the most. 🙂 But on the brighter side at least you got to fix it on your own and that takes determination and resourcefulness. 🙂
T.H
wow so fast someone grab the first comment. Sorry emila, I can’t help you out. I am more confused if you asked me.
T.H
I think that host is not really helpful for you.
annyboo
AHA! Emila.. you should probably start hunting for a new host before this host expires. Bad customer support. Tarak mesra ponnnnnnnnn..haha
yoon see
Yeah, it’s a common one…it will happen to anyone….
yoon see
So what should we do?
We just need to comfort Emila on this matter through our
support here—giving comments.
That’s why we need to have friends, quality friends…
right or not TH & Emila…everyone!
yoon see
I do agree with annyboo.
Ken
This totally bad service. I think you should complain kau kau and make sure something is done about it. How could they give such an answer without looking into the matters. I guess if that is the case the operator should be fired as I think I can set the computer to reply the same msg over and over again if anyone msg in.
Shinade
oh Emilla how awful for you. I too think you should find a new host.
This is an awful experience and obviously they simply don’t care.
I am so glad you got it resolved. Wow and all this while you are so busy too!!
Congrats to all of you first commenters. It is difficult for me to be first because of our time difference.
Hugs Emilla:-)
LadyJava
OMG!!! Emila.. this is terrible support.. eh myevo pun guna mesrahosting gak tau… lucky you were resourceful and were able to find the solution…
*hugs* dearie!! have a great weekend ya!
Mariuca
Emila!!! Alamak kesiannye dia, I can see u talking by yourself hello hello ye? HUGS for u dear! 🙂
Mariuca
Emila, write a nasty post abt this nonsense, seperti biasa customer service diketepikan, don make me angers here oso!! 🙁
Mariuca
Some more u solved it by yourself! Then tak yah customer support la!
Mariuca
Some more so rude the response…nothing I can do it seems!! 🙁
Mariuca
Last but not least…MESRA hosting mah ass! 🙁
Ni betul-betul angers, lepas satu satu pulak kita angers mlm ni ye ha ha!! 😉
bonoriau
I’m sure she really panic..I can feel it.
bonoriau
That why I prefer Global hosting.
bonoriau
Wooow ask them to close the shop deh….uang mau service zero
bonoriau
Bad bad very bad
bonoriau
Emila I’m sure ada HIKMAHnya ..insyallah we learn something from this BAD experince.
bonoriau
I agree you should transfer to other hosting.
Ken
org guna x mesra, pi org x service tu mesra bab kerja senang “nothing i can do if no backup”.
bluecrystaldude
That is very disheartening Kak Emila. That is certainly not the type of ‘support’ we need! Not encouraging at all. Damn..
Spiff, The Spaceman
Yes, yes, I agree with Marzie. Write one long nasty post. If you want I can write for you. I’m good at complaining always … LOL!
Spiff, The Spaceman
Wui, marzie marah oh! LOL!
Yeah, they should change their name from Mesra hosting to tak guna hosting … hahaha …
Mariuca
Ha ha!! Yup, Nick oso another tantrum thrower lol!! 🙂
Mariuca
Tu la!!! Tutup kedai balik kampung je la kalau malas like dis! 🙁
Mariuca
Abaden!!! Don simply use the word MESRA la if u don mean it ha ha!! Of coz must get angry for my friend Nick! 😉
Mariuca
Eh Nick, today I went to SP and passed by that stupid chicken shop! Passed by oso made me angry oredi ha ha ha!! 😉
Mariuca
Mmg damn this MESRA hosting he he! 😉